Limit decrease - No authority

Your team of Premier Bankers - what a joke! Regardless of what package you have with FNB, you are still treated the same as everyone else.<br> <br> My credit card was decreased last week - which I never requested. I called in on Friday to enquire why this had been done and was informed that I was not the only one that has experienced a system error.<br> <br> Long story short - because I am tired of explaining myself, I have funds missing out of my account and no one, including the 7 individuals I spoke to this morning can tell me where or how or what is going on.<br> <br> I've been promised that I will be contacted and that my query will be escalated - pathetic excuse to get a customer off the phone! <br> <br> Can someone please explain what is going on!! I have been a customer for almost 15 years and have never been treated like this!!<br> <br> Looking forward to your automated response to this post FNB.....