CP
Charissa P
1 reviews | Active since Apr 2014
12 Sept 2015, 13:12
Like its a favor !
This is just sad why work when you are so miserable?!and have no client service at all?!u ask for help when printing your bank statement at the self kiosk and then u get ignored u ask for paper and don't even get a response when u walk into the door you feel like you are asking this person to do you a favour.this is by far the worst service I have ever recieved at FNB .i urge the managers at FNB to remove this lady at the door or have a serious word with her about her attitude pity I couldn't get name!i will never return to this branch that's for sure
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
14 Sept 2015, 08:38Hello Cj2231,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 759502.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 759502.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply14 Sept 2015, 08:38
Official
Hello Cj2231,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 759502.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 759502.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
