1 reviews | Active since Feb 2022
Lifecover of 3 years cancelled due to 1 month arrears
FNB lifecover
I took a lifecover with FNB in 2019 and been paying for it since then. I have instructed them to deduct from my account on the 3rd of every month but they chose to ignore my request. In May 2022 they didn’t receive the premium from my account due to insufficient funds and acknowledged that by calling them and made arrangements to double debit by the 3rd of July. This morning I received an sms stipulating that my cover has lapsed due to non payments. I have available funds into my account that can cover the amount in arrears but FNB decided to cancel my cover . This is pure **************** and it clear that their intentions is for me to loose all the contributions I’ve made for the past 3 years. I want all my contributions made since 2019 till to date with interest so that I can invest my money somewhere else if you cannot reinstate this policy. Why would you terminate a policy of 3 year because of a one month in arrears it is clear that you do not value your clients.
Ref FNB Life FL29QG55
