Life style protection a ****

A call center agent from Fnb called me to get me to get the lifestyle protection plan - I asked them if it covered retrenchment of which he said yes. Now after I received my policy documentation it made no mention of retrenchment. I called Fnb about this, the lady said she would listen to the tape and get back to me and refund me if she finds that the call center agent **** about the product offering.

No one has gotten back to me since. I have emailed Fnb since November to cancel that plan and stop deducting money from my account, but they continue.

I’m really annoyed as no one responds to my emails. ****n stop taking my money - your product was falsely sold to me and you continue to take my money ?!? I’ve generally had it with Fnb and very close to moving my account. I’m so annoyed. Please refund me all the money you’ve taken from my account.