LIES,LIES,LIES

I woke up this morning to an #ITEM NO6 charge of R750.00. I call FNB to find out what the charge is for and the "premier banker" said it is for the transactions that FNB honoured on my behalf seeing that I did not have sufficient funds in my account at the time. I then ask,how does FNB choose to honour payments on my behalf because I do not have an overdraft and I was never consulted about that. So apparently FNB is doing me a favor because I would have had dishonoured transactions that would go on to affect me negatively.

Now the banker goes on to tell me that actually I should not have bern on the Premium cheque account band because I don't really meet the qualifying criteria for that account type. Yet again, FNB misrepresented themselves to me,they called me and said that I qualify for the account and they noted that over the past months,I had been paying high charges on my gold cheque and felt that I qualified to be in the premium bracket.

I want my 750.00 back and I will also be escalating my client to the FAIS Ombudsman as well as the Banking OMBUD. I will not be ********** like that! NEVER