1 reviews | Active since Feb 2017
Lies false advertising
<p>I orderd a mobile devise from F N B Connect and was approved over the phone they then sent me a confirmation SMS and a rep phoned me confirming that the deal has been approved and I was told that I would receive my devise within 3 to 5 days with great anticipation I waited for the SMS concerning my delivery .I then got a SMS with a code for parcel to be collected and got to the delivery site and to my dismay two simcards no device. I the proceeded to the nearest branch @ forresthill shopping centre there the client service advisor was helpful phone fnb connect and explained my story to them they told him that I was not approved</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
