ZC
Zain C

1 reviews | Active since Mar 2014

19 Jun 2019, 14:34

Lies and shocking

Can someone lie so blatantly? I got a call from my previous complaint, FNB life, I asked to be put in contact with a supervisor. The consultant words were "as soon as this call disconnects I will copy you in on the email" 3 hours later still no email.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Jun 2019, 15:17
Official
Good Day Zain
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: *** 

Regards, Hello Peter Team Tel number: ***