1 reviews | Active since Apr 2016

30 Apr 2016, 07:39

Lies...

I am behind on my creditcard, and made an arrangement with collections to pay it off at R2000 pm, but yesterday they deducted the full arrears when my salary came into my cheque account, i can't afford to pay the full amount, and now my vehicle's premium wont be able to go off, and they just tell me try again on Tuesday

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 May 2016, 08:54
Official

Please accept our sincerest apology for the delay with your request. We have experienced some technical difficulties during the migration of the new site.

We acknowledge receipt of your above complaint and will ensure that it is looked into and a solution will be provided.

Do expect communication from one of our subject matter experts very soon.

We apologize for the inconvenience caused. Your complaint reference is 919699 .

Thank you for allowing us the opportunity to ***ist you with your request.

Kind regards

Complaints Resolution

Melinda Duvenhage

Email address: ***

Tel number: *** (option one)