***** and *******.
I unfortunately had to cancel my gold check card due to an unauthorised change of almost 800 going off my account so I used the app to order a new card and selected courier which showed no charge and today I have a charge of R100 on my account for the new bank card. I also had to drive to meet with the courier and wait for him to deliver my card because he couldn't find the address. I spent 45 mins in the bank trying to get the transaction reversed with no luck and no sympathy. I also have yet to receive any communication from the ***** department of fnb. I'm seriously considering changing banks.
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FNB (First National Bank)'s replyOfficial
14 Mar 2019, 14:33Good Day Candice Brass
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply14 Mar 2019, 14:33
Official
Good Day Candice Brass
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***