***** and *****S

<p>I was offered to be signed up for a private clients credit card at a really good price by FNB. I said I liked the sound of it but want the details emailed to me so that I can confirm. It has benn 1 month and still NOTHING has been sent electronically. Despite this the account was activated and the card was delivered ( with my name misspelt). I the. Called to find out what was going on amd was told that in fact I would be paying almost double for the deal I was promised, and requested that I speak to my promised private banker to find out the full story. IT HAS BEEN 4 WEEKS AND I STILL HAVE NOT BEEN ABLE TO CONTACT HIM!! I do not believe he exists, nor his boss who I have called and have had emails sent to. My account is still open and has been charged so called "service fees" despite absolutely NO SERVICE given to me. So a label FNB an absolute dispicable **** for: 1. Lying about the account charges; 2. Lying abput the services and benefits of the purported "private" clients account; 3. Promising me that I'd be able to speak to my private banker but never making it a reality after 4 weeks and a dozen calls; 5. False advertising (obviously); 6. Promisng to close my account but instead reporting it as a downgrade.</p> <p> </p> <p>All I can say is that I will be changing banks, this is not just abo****ely atrocious service but a despicable betrayal of trust. The best of all is that this is only the start of the pathetic service I have received since "upgrading" my account.</p>