SG
Shaheed G

1 reviews | Active since Dec 2020

26 Dec 2020, 07:32

***** and Disgusting customer service.

Fnb is messing with my money and my patience and they let people believe I am a ****. I paid a recipient for a car on 24th Dec for the 1st time. I got angry call from the owner two hours later telling me the money was not paid.The money left my account but was not paid over. I called in and was told because its 1st time paying recipient it will take 2 hours max from the time i called in . Time went by I received another disturbing call from and angry car owner accusing me of theft.Rightfully so because funds was not cleared. I called in a few more times and was promises by agent after agent it will be sorted.Last one blamed the fact that my contact details was outdated hence they couldnt call me to authorize release if payment. Another two calls later from me to the customer service line and still no monies paid to recipient. I have the people now harrasing me none stop thinking I ran away with their money.Why why why do FNB put me in this ****ed up predicament with constant lies and empty promises. I want this sorted out NOW.Release the damn peoples money NOW or pay back my money NOW. I will keep posting on all social media post..go to papers and will make a case of theft against FNB. This is ridiculous and totally unacceptable service from such a large bank. I can see by reading all the negative reviews that FNB is getting worst and worst. Ps. Dont call me.I am done with listening to lies and more lies. Just make the damn payment or give my money back NOW. Ans mail me the proof. Ive had it with use.

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