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I CALLED ON MONDAY THE 15TH TO BLOCK MY PHONE AND GET AN ITC NUMBER. I WAS TOLD I WOULD HAVE FEEDBACK BY WEDNESDAY AND NOTHING HAPPENED. I CALLED AGAIN ON THURSDAY AND GOT SOME WOMAN WHOSE ATTITUDE STANK AND TOLD ME THERE WAS NO FEEDBACK AND THE SUOERVISORS ARE ALREADY GONE. IN THE MEANWHILE I DO NOT HAVE A PHONE AND I NEED TO GO TO THE POLICE STATION TO OPEN A CASE BEFORE I CAN CLAIM FROM MY INSURER. I CALLED THIS MORNING AND WAS TOLD THAT NOTHING WAS RECEIVED STILL. I THEN CALLED AGAIN JUST NOW AT 13H30 AND STILL NOTHING. WHEN I CALLED IN THE MORNING I WAS TOLD TO WAIT TILL 5PM AND I TOLD HER I CANT AS I NEED THIS DONE ASAP. IN ALL THIS, I KEPT BEING TOLD THAT THIS BLOCKING PROCESS TAKES 48 HOURS AND IM STILL COMPLAINING 5 DAYS LATER. IM WASTING MY TIME AND MONEY CALLING THIS CALL CENTRE. YOU ARE *********** FOOLS. THE PEOPLE I SPOKE TO ARE MOJALEFA ON MONDAY 15TH, TUMI MALEKA THIS MORNING AND SHE GAVE ME HER MANAGERS NAME (EVEN MORE ***********) KEVIN SCHROEDER AND HIS MANAGER WHO IS MARLON JOEL. NONE OF THEM ARE DOING ANYTHING ABOUT IT. I HOLD FOR 30 MINUTES AT A GO TO TRY RESOLVE THIS.