let's not talk to customers! they will come to us for we are the allmighty

opened accounts, got a credit card for my wife, linked to mine. this took 4 months. actifated AND used both credit cards. 3 months later my wife's card was suspended without informing us why. the reason - she was never FICA'ed. Ho on earth was all the accounts opened then. refaxed, remailed required documents. card activated and used again. 3 months later suspended again, reason supp**** by card division - I must give full authority to her to deal on all of my accounts. so I whent to the branch. Reason card devision gives me - my wife has not been FICA'ed - HOW BIZARRE