LH
Linda H

1 reviews | Active since Oct 2015

15 Feb 2019, 16:08

Let's NOT help you

Unbelievably unhelpful to a long standing client. Can't wait to change banks!!!

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Feb 2019, 08:40
Official
 Good day Linda, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF. 

Regards, 
 
Hello Peter Complaints Team 

*** (option one) 

LH
Linda H's update27 Feb 2019, 13:36
Reviewer Update
Nearly two weeks later and no closer to a resolution!