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Ann D
1 reviews | Active since Mar 2015
13 Dec 2019, 11:34
Let down. Takes christmans money! Theft
This has happened previously and here we are again. Loan installment and credit card installment goes off on the 13th today. Taking all my Christmas present money. I just paid on the 28th. The installment dates are end month. So basically in two weeks i have paid two month installments. Unacceptable.
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FNB (First National Bank)'s replyOfficial
13 Dec 2019, 13:00Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply13 Dec 2019, 13:00
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
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