Let down by FNB again, yawn!

So, a few weeks have passed since my new Business Account at FNB was finally opened. What was meant to take 2 days took a full 2 weeks before they managed this. The ONLY reason that I opened another account was on the proviso that my Instant Accounting history would be migrated to the new Business Account from what was operating as a personal cheque account. It will obviously be verifiable since the interview was conducted telephonically and, as I was countlessly informed, being recorder. Well, guess what, the data is missing, it is unavailable and you know what, I am just plain gatvol now. You cannot push against an overwhelming force of stupidity, unwillingness and complacency - there's no victory there. This morning I received an email to say that they are happy to see that my ongoing problem was resolved. NOBODY has rep**** to me yet, never mind solved! Stay away, dont go near them, it will not lead to anything other than frustration!