AR
Adriaan R
1 reviews | Active since Dec 2017
21 Feb 2019, 08:31
Let Down
I bought data 3 times from the FNB app. None have come through, and after almost a week after my first complaint to FNB I have received no solution yet, and have received no refund or data. It's completely inconvenient, and FNB or Vodacom don't seem to care at all, no urgency, no apology. I'm confused by this, and how long it's taking to solve.
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FNB (First National Bank)'s replyOfficial
21 Feb 2019, 09:27Good Day Adriaan Rademeyer Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: *** Regards, Hello Peter Team Tel number: ***
Best regards,
FNB (First National Bank)'s reply21 Feb 2019, 09:27
Official
Good Day Adriaan Rademeyer Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: *** Regards, Hello Peter Team Tel number: ***
Best regards,