TM
Thato M

1 reviews | Active since May 2018

29 May 2018, 15:25

Legal Services Please update my ITC!

I paid off my fnb discovery credit card which was handed over to Groenewald Lubbe attorneys (GLA). After payment i asked GLA to update my credit report to show that payment has been made in full but GLA informed me that Fnb is the one that is suppose to update ITC. I therefore ask Fnb to please update this payment at ITC. The Reference number is 4 ********** 2 **********

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 May 2018, 16:13
Official

Good Day Thato Mohapi ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***