1 reviews | Active since Jun 2015
Legal department and psying up a personal loan
I am currently under debt review. I want to pay up my existing loans with FNB (which is now CBs Legal). But the call centre is a major problem holding on for 40 min at a time and still no answer. so I have decided t o go to my branch , no help at all they just pull up their shoulders and tell me to phone the legal department which I can not get a hold of. Really getting tired of the bad service!!!!!!
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)