1 reviews | Active since Apr 2013
Left me without fund abroad!!!
The bank left me without funds abroad. I have been with this bank for 13 years and every year there are new problems. Either they need documents fika every 3 months, then the last name is wrong, then a letter from my husband and from all my relatives why I keep money in the bank, or something else. But this year they went beyond logic. They blocked my business accounts on September 26 without notifying me. Before flying abroad, 5 hours before the flight, I accidentally found out that the cards for forex transactions were blocked. Why didn't anyone tell me? Who blocks cards without warning the client? Why do I have to call the bank for 2 hours and no one can tell me the reason? I spent 2 hours of my time on the day of departure to find out that they needed confirmation of my salary. Why didn’t anyone tell me about this on September 26? Who runs this bank? Bottom line, I can’t access my money abroad and can’t return home to Cape Town.
