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Patience M
1 reviews | Active since Nov 2011
04 Dec 2015, 16:23
Left hanging on the phone
I called FNB card division on the 4th Dec around 4pm, the guy who was assisting told me to hold and I held for more than 15 minutes until I hung up. This is unacceptable. and I still did not get the help I needed.<br>
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Replies (1)
FNB (First National Bank)'s replyOfficial
04 Dec 2015, 16:36Hello NomondeM,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 827634.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 827634.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply04 Dec 2015, 16:36
Official
Hello NomondeM,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 827634.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 827634.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)