bB
bevione B

1 reviews | Active since May 2016

04 May 2016, 18:01

Left hand has no idea what the right hand is doing.

Oh what can I say, but once again FNB and its affiliated E bucks is at it again. My husband passed away in April LAST YEAR, executor closed his ebuck account but noo I am still getting ebuck shopping emails. FNB and E Bucks PLEASE just get out of my life once and for all, your service sucked your staff were rude and treated us like dirt, but sure went on your bended knees when I withdrew my investments , but by that time I was beyond tired of being treated like dirt from arrogant staff. Went to Ned Bank and WOW treated with kindness and staff are extremely courteous

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 May 2016, 08:15
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 917274.

Regards Complaints Resolution

Melinda Duvenhage

Email address: *** Tel number: *** (option one)