LS
Lebogang S
1 reviews | Active since Nov 2019
09 Nov 2019, 12:29
Leaving FNB I am fed up
Yet again... a whole week with no resolution to my complaint, no action has been taken, just useless people who call in with no intentions to provide help... I have no card... I have decided I am leaving FNB after soo many years being their client... I wont stand Terrible customer service and also convinced my family to leave the bank as well...
TOTALLY DISSATISFIED WITH FNB...!!! GOOD THING IS 2 OF MY FAMILY MEMBERS ARE LEAVING AS WELL BEFORE SUCH HAPPENS TO THEM.
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Replies (1)
FNB (First National Bank)'s replyOfficial
11 Nov 2019, 08:18Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply11 Nov 2019, 08:18
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***