Leaving FNB due to lack of service for 5 months.

When I joined FNB I was eager to start afresh after a very bad experience from my previous bank. Thinking back I have never experienced this type of service I am getting from FNB at my previous bank. There were a few incidents involving my money going missing but was always returned, however FNB has given me absolutely no service since inception of this account. I might have spoken to 2 people that were really helpful in the 5 months I have been a client. I have heard horror stories from old FNB clients and a lack of service is nothing new to them. Ignoring client requests is nothing new to the call centre staff. The problem seem to be call centre staff who are rude and not giving a service. They end calls, pass calls so they do not need to deal witht them without really listening to the concern. There might be a few who are not and with the amount of calls I have had to make to FNB in order to get assistance I received help for that specific day from 2 agents. I am utterly disgusted and would not recommend this type of service to anyone. Run if you thinking of joining them. Again I say I was excited to join a new bank back in October 2020 but after months of really bad service I am angry and leaving.