1 reviews | Active since Aug 2015
Leaking of accounts to bogus companies
I'm questioning whether joining Fnb was a good idea. Are they taking the protection of personal information act seriously. There are these bogus companies based in Durban others are called Tecrew, Verdiva, Sage, Standard Life, JNC Mark etc that keep debiting ours accounts and yet we don't even know these companies. A lot of Fnb clients have complained here in Hellopeter and rest assured they requested reversal of these debit from Fnb but instead of blocking these transactions and investing these companies and reporting them to the necessary authorities we find our accounts being debited over and over again and each time the number if debit orders increase. Kanti what must we do to heard, Fnb are you taking you clients seriously??? Why is this a Fnb problem and you hardly hear clients of other banks complaining about this problem??? Is one of your employees leaking our accounts details??? must we report this to the ombuds and other institutions that that oversee the banks' compliance with the laws and regulations. Must we open a ***** case against Fnb ***** maybe you are colluding with these companies to earn extra money for transaction reversal as it's paid by us.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Private clients who will provide you with feedback.
The reference number is 820319.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Private clients who will provide you with feedback.
The reference number is 820319.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
