Lazy staff giving poor customer service.

I walked into FNB Savannah Mall in Polokwane and hitch is approximately 3km from my hous making it closest and most convenient to me. I requested money bags to deposit coins from a teller by the name of Percy Tjale with intention of sorting the money before banking but She told me they don’t have the bags in the bank and dismissed me. When I went back the second time around after an hour I had sorted the money but not in the money bags since I didn’t have the bags, Percy Thaler the same teller told me she will not take the money in for deposit despite the fact that it was sorted in R5, R2, R1 amounting to approximately R1300.

She then said I’ll have to go find another branch to find the money bags in order for her to take the deposit. When I asked her why she didn’t tell me earlier when I was there she started asking how much is the money in total so she can look for old bags for me. I told her the amount and she stood from her chair and reached to a roll of empty new money bags and handed them to me.

Shocked at how she dismissed me initially and now for second time sending me back to go sort out the money, I asked why couldn’t she do what she did when I came in an hour ago and she said she doesn’t know.

FNB is my preferred banking institution by choice but this type and kind of treatment from lazy staff who can’t take a second to get off their chair and give me service I’m paying for is totally unacceptable.

As it is I’ve wasted an entire 1hr 45min trying to deposit money which I’m still sitting with at this very minute for nothing but poor service from lazy staff.