Lazy staff

<p>I called FNB call center on the 11-03-2017 to do a reversal but before getting through to someone I was on hold for 10 minutes when someone did answer she asked what I wanted done and told me so rudely that she can't help me and said she will find someone who could. Instead of putting through to someone to help she puts me back into the loop where I held on for another 40 minutes before been helped.</p> <p> </p> <p>Now really is this the service we pay for! I was told that this will be handed over to a team leader and all my dealers and alternative number was taken, yet still now call today a week later.</p> <p>My whole point is that we must pay for bank charges and still hold on for ever spending more on Cellphone bills for this kind of **** service! Come now guys get your ducks in order.</p> <p> </p> <p>Think I rather move my business else where if this is going on! </p>