Lazy rude disgusting service

<p>I went into fnb on north coast road durban. The instore staff were unable to assist me. I then used the telephone banking facility. Whilst on the phone the consultant on the phone advised me to call a consultant from the branch. The branch consultant blatantly refused to assist me when the sucurity guard advised her that i needed assistance. I then asked to speak to the manager at 15:50 the manager all of a suddenly out of the branch. This lazy and blatantly rude behaviour to me as a client is totally un-acceptable</p>