Lazy

<p>on 27/02/2017 I recieved this sms: "We require your child/s FICA documents; ID & dec****ation with proof of residents...Submit before 28/02/2017 or account will be changed to appropriate..." I responded with this email: "Firstly, let me start off by saying if you need my children’s information you phone me, you do not send a sms and hope I receive it. Secondly, if you need their information you specify for which account you need it. Thirdly, you do not make such a request on the 21st and state that I have until the 28th to comply.Lastly why should I FICA an youth account when I am the holder of such accounts and not my children, the accounts are not linked to any ID except my own so it makes no sense."</p> <p>I reply I get your documents have not been accepted, not a single question is awnsered ********** just a document is attached for completion.</p> <p>I think this is poor from your side and lazy to say the least.</p>