KS
Kefilwe S

1 reviews | Active since Aug 2011

07 Jun 2019, 14:25

Law On Call policy

FNB has lapsed my law on call policy due to their poor communication. I have requested them to fix this but up to so far im still waiting for help. I have just called again and the lady dropped the call after saying that she is putting me through to the supervisor.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jun 2019, 10:48
Official
Good Day, 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF. 

Regards, Hello Peter Complaints Team 

*** 
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jun 2019, 10:48
Official
Good Day, 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF. 

Regards, Hello Peter Complaints Team 

***