Law on call pathetic Service

LAW ON CALL i hv been a client fir many years. Now that I need them and using them i regret to say they not good at all.. im in financial crisis now law on. Call not doing anything i was promised to receive a call on monday by management.. today Thursday no call.. law on call not worried about customers and thr well being and the way foward Really was hoping fr assistance and care for my wellbeing..