Law on call / FNB call centre

<p>Phoned the customer care call centre asking for the law on call number. I either got cut off phoned back asking for the number. When I tried phoning myself i got informed i have dailed the wrong number. Not even the private bankers department could help. After googling for hours i finally found the number and they were helpful but the problem was they have been deducting this debit order from my account but law on call does not have any record of my policy on record. What does this help if you have a emergency and nobody can assist as you firstly cannot get hold of anybody and or you are not on their database but the debit orders is going off on your bank account?!?!?! Not happy at all!!!!</p>