Late Payment from FNB > FNB
Last night - 4th January just after 22:00 - I noticed that it was a great time to purchase shares (Bitcoin) as I foresaw them increasing today. I paid from my FNB cheque to my Bitcoin account (FNB to FNB transaction) and expected the funds to reflect within 15 minutes like they normally have over the past few transactions. <br> <br> Today I awake and still the funds haven't left my account (pending) - so I contacted the call centre . The first time I was told to just and a few hours later, was cut off. By this stage the Bitcoin has had increased R500.00 and yet my money still hadn't left the bank.<br> <br> I'm now 18 hours later and the funds still haven't left the bank
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Replies (1)FNB (First National Bank)'s replyOfficial
05 Jan 2016, 16:50Hello Dolby1980,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 842936.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 842936.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply05 Jan 2016, 16:50
Official
Hello Dolby1980,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 842936.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 842936.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
