TB
Themba B

1 reviews | Active since Nov 2011

15 Sept 2016, 09:10

Late Estate ***

<p>My father before pass on was a client with FNB , Now we have open the late decease estate account with Absa in Which the funds need to be transfer as per law and Execcutor need to do so.</p> <p> </p> <p>Middle of June I went to HillCrest Branch in Pta to close the account and to be transfer to the late estate at ABSA.</p> <p>All Documetation has process and given to them. They say it take 15-21 days which has pass is now almost 2 half months.No one can explain further as the Master Court need to close this case and be distributed accordingly.</p> <p> </p> <p>No one at FNB willing to help as they need me to call them, which I refer everything to the attorneys for verification if need be.</p> <p> </p> <p>Now is put lot of strain as I don't know what to do now.I have attached the Lawyers contact number below</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Sept 2016, 09:20
Official

Our sincere apologies for any inconvenience you may be experiencing in this regard, an investigation is underway and we will revert to you with feedback.

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Your reference for the above complaint is ***.

Kind regards

Complaints Resolution

Melinda Duvenhage

Email address: ***

Tel number: *** (option one)