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Conwill O

1 reviews | Active since Nov 2018

06 Dec 2018, 13:24

Late delivery of credit card

FNB is the worst when it comes to the delivery of credit cards when it was app**** for online. According the Courier company, Take a Lot, FNB provided them with incorrect contact details. I app**** on 20 November 2018 just to be told today that I will receive my card on 10 December 2018. I feel FNB must arrange for a quick delivery because of the fact that they have given the incorrect contact details.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Dec 2018, 15:19
Official
 
Good Day Conwill
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologise for any inconvenience caused. 
Ref : *** 
Regards, 
FNB Hello Peter Complaints Team 
Tel number: ***