TL
Thato L

1 reviews | Active since May 2014

03 Aug 2018, 06:45

Late deductions/2 same deduction notifications with different balance

Pleae make me understand why do you keep delaying debit transactions?

And why send 2 notifications of the same transaction but difference in balance?

Please fix this issue. Can we have 1 transaction notification and this should not happen after 5 days of transaction.

Simple, 1 transaction 1 notification. Le tlogele go re jela chelete please

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Aug 2018, 09:34
Official

Good Day Thato ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to your banker to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***