1 reviews | Active since Apr 2013
Last resort nation bank
I have beeen waiting for a downgrade from my premier banker card to the gold card for over a month now. I’ve been happy with FNB all these years but this is the worst service they have given me, especially since I’m trying to get out of debt and lessen my expenses. They’re so swift to give me a loan in 5 minutes , give me a credit card increase in 3 seconds, but the moment I want to downgrade so they can get less money from me it’s all about snail service. I’m livid!!!!
Good Day Thulisiwe ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to Premier banking to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Thulisiwe ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to Premier banking to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***