Last email conversation

There is no use for replying. If your service people can sit infront of you, look you in the eyes and openly lie, what are you guys going to do to solve problems that's on the other end of a computer screen?

1) Canal Walk (century city) branch... Western Cape/ Cape Town.....2 months ago went in, " team leader" no names, would've solved my problem, mailed me while sitting there, got back home, send requested documents, I'm still, till today waiting for a response from him!!!!!

2) Canal Walk ( century city) branch.... Western Cape/ Cape Town..... 3 weeks ago, same old bulk ****.... Teller mailed me while sitting infront of them, got back home, send requested documents, mailed her a week ago, still waiting for a reply!!!!!

Disgrace, disgusting service.

3) Only time off from work is Saturday. I'm going back to canal Walk Branch in Century City.... I can't even apply on my FNB app for a easy "PAYU" account ( I need a extra account) cheap one,like one mentioned, with a different account number ( for personal reasons), link to my primary account. The reason why I get declined on the app is because of you useless system!!! And the above mentioned, people that was supposed to send my documents to the relevant department so they can update my details, for example my income, which I proved that it's over R12000 p/m and not like your system say R3000 p/m... because of your system I get declined on the app. In the branch there is never a manager/ supervisor on Saturday's that can put he's/her code in to " like the one teller said, the primary account will be temporary closed to link this easy account, and once open, they unlock my primary account again"...and they need a supervisor/manager to override that. It's a useless Branch for the area it's located in...

4) Just to give feedback on temporary loan you mentioned. I finally got a " paid up" letter... regarding loans and credit card application, I will never take up anything from FNB, because yet again according to your useless system and useless service I don't pay enough, however if you open my account, you will notice that there is 4/5 debit orders ( from different credit provider's) which roughly add to over R6000, according to them and my bank statements I can afford it. Please inform also all other relevant department's within FNB not to contact me about, funeral, insurance, etc...offers as Im not interested in anything from FNB!!! I can get it somewhere else and lastly don't bother to reply, cause my next review on social media, will be this whole mail