LAIRS ON YOUR TEAM OF CALL CENTRE AGENTS

HI<br> i was amused today when a lady call me from fnb cheque account department in relation with my cheque account which was and still is over drawn. She claims that i spoke to somebody today at 14h49 and tell me loud in my ears that the call is being reported when i told her that i never spoke to anybody. Then she said anyway dont worry she can see on the system that i already make arrangements with somebody , the name i cant remember and when i asked her for her name she did not want to give me her name, but i i think she said phindiwe , i might be wrong, but the call was at 14h36 on my phone. Please Mr manager/es , somebody said they spoke to me in relation to my cheque account and i said to have make a certain arrangement which i have never made . I would like you the manager to explain to me how i spoke to somebody when i was not near my phone . How i make arrangements when i have no clue of.Some of your employees are telling lies and lies can and will have devastating consequences if you dont deal with the ***** or the *********** , rude and ill mannered personal at your daspousel . I wonder how would fnb proof to the judge that i spoke to them on the dates in question.