1 reviews | Active since Sept 2018
Lack of urgency
I sent an email a couple of weeks querying a magtape that reflected on my statement. Strangely I still had money in my account.
FNB reported that my account was paid but Le Morgan says that I have not paid. I'm now responsible for a double debit plus penalty fees and that's not fair.
Good day Duduzile Zondo,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Hello Peter Complaints Team
*** (option one)
Good day Duduzile Zondo,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Hello Peter Complaints Team
*** (option one)