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walter O

1 reviews | Active since Oct 2014

07 Mar 2017, 14:16

lack of support not coming back to me FROM FNB

<p>Alec Tshabalala</p> <p> </p> <p>Supervisor</p> <p>FNB Corporate</p> <p> </p> <p>This person does not phone you back when he say he is going to call you(had to let his office contact me 4days after he said he is going to call me <<he can pick up on his system that they took note that I made payment but still deducted money from my account and now he cant help me so my R1500 is down the drain and that just shows how incompetant they are just say to e Whel he cant help </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Mar 2017, 11:26
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

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Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)