Lack of Support is Alarming

Hi FNB Support,

It has been over 6-days since my first contact with you; I have not been contacted by anyone in either your support division nor your Forex division. I called initially to sort out my query - with no final resolution. I then mailed you multiple times (via email & via your support online on FNB) with no response other than a reference number. After which I resorted to Tweeting you, which still resulted in no response.

I find the lack of support alarming.

I want to know what the resolution of my query is.

Ref: **********

Thanks.

Regards,

Stephanie