PS
Patio S
1 reviews | Active since Dec 2019
03 Dec 2019, 14:06
Lack of service from FNB
Hello Peter, my friends and I opened a stokvel account with FNB in July and they told us that they will send us a statement on a monthly basis, until to date we have not received a statement. This is a poor customer service.
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Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
03 Dec 2019, 16:34Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply03 Dec 2019, 16:34
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
PS
Patio S's updateReviewer Update
03 Dec 2019, 16:42Thank you, I received a call from FNB and have indicated that they will assist.
PS
Patio S's update03 Dec 2019, 16:42
Reviewer Update
Thank you, I received a call from FNB and have indicated that they will assist.