1 reviews | Active since Aug 2016
Lack of service delivery
I opened a business account account more than a week ago and was assured I would receive a card shortly. I still haven't received the card or any related communication to date. I've previously had terrible customer service from FNB which resulted in the closure of personal transaction credit card accounts.
I guess I'm going down the same route with the business account.
Would you please forward a card B4 end of business day (31.10.18) or close down the account
Good day Tumelo Seemane,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards
Hello Peter Complaints Team
*** (option one)
Good day Tumelo Seemane,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards
Hello Peter Complaints Team
*** (option one)