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cherilee A
1 reviews | Active since Nov 2015
18 Sept 2019, 07:40
Lack of service
I have been waiting on a call for 2 days now to grant spousal consent for an application my husband did which I wasn't even aware I had to give ,did we not call in ,yet nobody has called me and apparently I cannot call in to do so. So much for how can we help you
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
18 Sept 2019, 11:19Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply18 Sept 2019, 11:19
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
***
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cherilee A's updateReviewer Update
18 Sept 2019, 11:49Thank you for the calls received , Shanay - Lee as well thank you very much for your prompt assistance
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cherilee A's update18 Sept 2019, 11:49
Reviewer Update
Thank you for the calls received , Shanay - Lee as well thank you very much for your prompt assistance