LR
Lydia R
1 reviews | Active since Feb 2013
27 Feb 2015, 11:05
Lack of Service at FNB
I logged a all with FNB Online last week regarding my cheque account, and I have yet to receive confirmation of receipt of my query, or a resolution thereto. This is not the first time this has happened, and I am fed up with FNB. I think it's time to switch banks!<br> <br> Also, I have requested multiple times to have my contact credentials changed, and it has yet to happen. the level of incompetence and the FNB Premier Suite is applaing
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FNB (First National Bank)'s replyOfficial
27 Feb 2015, 11:25Hello Karl Lagerfeldt,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 634549.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 634549.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply27 Feb 2015, 11:25
Official
Hello Karl Lagerfeldt,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 634549.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 634549.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)