1 reviews | Active since Nov 2016
Lack of service and charging me for it
<p>I recently had a number of deductions come off of my account which I called in to disbute. I was assured somebody would get back to me the next day or the person I spoke with would get back to me. I have yet to recieve a call and it has been 2 weeks. </p> <p> </p> <p>The service I have recieved since opening my FNB account has been pathetic. I am seriously considering cancelling my account and going to another bank! </p>
Good Morning. Mr bradley-sergeant
Thank you for sending us your feedback regarding your service experience with FNB. We do apologize for the service which you have experienced thus far. We have logged this matter as a formal complaint with the following reference number: ***.
You will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints resolution
Good Morning. Mr bradley-sergeant
Thank you for sending us your feedback regarding your service experience with FNB. We do apologize for the service which you have experienced thus far. We have logged this matter as a formal complaint with the following reference number: ***.
You will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints resolution