DP
Dawie P
1 reviews | Active since Aug 2015
15 Aug 2015, 10:36
Lack of Service
Went to branch to close my personal cheque account. Because of a couple of cents which reflects on the account they couldn't close at branch. Branch logged a query to rectify. Two months now passed and account remains open. Charging monthly account fees although I am not using the account.<br>
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Replies (1)
FNB (First National Bank)'s replyOfficial
15 Aug 2015, 12:04Hello dawiedupless,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Banking Channels who will provide you with feedback.
The reference number is 741353.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Banking Channels who will provide you with feedback.
The reference number is 741353.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply15 Aug 2015, 12:04
Official
Hello dawiedupless,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Banking Channels who will provide you with feedback.
The reference number is 741353.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Banking Channels who will provide you with feedback.
The reference number is 741353.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)