Lack of service

Item: FNB (First National Bank)
Rating: 1
Author: Saneliswa M

I lodged a ***** case two weeks ago, was told turnaround period is 7 days. But till today I have not received any feedbacks. Calls go unattended and no feedback on the case. I am the one left in the dark and frustrated.

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

18 Sept 2019, 15:01

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team

***

FNB (First National Bank)'s reply18 Sept 2019, 15:01

Official

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team

***

FNB (First National Bank)'s replyOfficial

18 Sept 2019, 15:03

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team

***

FNB (First National Bank)'s reply18 Sept 2019, 15:03

Official

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team

***