Lack of service !

I went to fnb ok Sunday morning at 9:15am. I called out a number of times for assistance and a gentleman by the name of them a was at the printer inside where the consultants that usually assist and he totally ignored men. A lady by the name of shevanna then came out and said she would get someone to assist. She asked the same gentleman to assist and he said he was not logged on and said she must assist and she then said she is not logged on.... Wow. Why open the bank if you are not logged on and argue about who is going to assist in front of a customer. What service or the lack of! Another lady then came out and asked what I wanted to do and I advised her. She then went back to shevanna and came back and said their system is off line. Why not tell me this from the beginning when I came in than to let me sit there . I have been a client of fnb from the time I was a university student. To have such lack of service from people you entrust with your money and no apology is just totally unacceptable. It's small things like this that make one think about moving ones bank and look for a bank that gives service! Very disappointed